FAQs

Answers to FAQs

I am a CWGA member - where do I go to log in for Members Only content on this website?

The login button  is located in the middle section of the Members Only page under the green Members Only heading. Click on this icon to log in. Once logged in members can view Members Only content on this site. The login "gadget" has been removed from the top right corner of the web pages here to help reduce the confusion of members who are attempting to login to renew their membership or sign up for a tournament. Members need to log in to our Golf Genius site to renew their membership and sign up for tournaments. Links for these functions are available on the home page.

Why do I need two different login ID/password combinations?

There is Members Only content on the web site that is just for our members to see. In order to access these pages you need to login with your cwga.org id and password. The login id for this site is your email address.

Our online tournament registration and membership renewal takes place at Golf Genius that can accessed through the cwga.org web site. In order to renew or sign up for a tournament you need to log into this site separately. You will use an email address for this site as well. To make it easier for you to remember we suggest that you use the same email address and password for both.

How do I update my contact information?

This website: Once you log in to this web site you can get to your profile by selecting Members Only on the main menu bar. The login button  is located in the middle under the green Members Only heading. Click on that and you will see options to view your profile, where you can update your profile, or change your password. We use the email address you use here for most of our general emails and newsletters to members.

We use the email address in your Golf Genius ("GG") profile for tournament emails such as pairings and results notifications. If your email address has changed please update your email in your GG profile as well. 

What do I do if my email address changes?

If your email address changes you just change it in your profile like you do any other contact information. Log in using your old email address, then change it in your profile. You will then use the new email address the next time you log in to access Members Only content on the web site.

And remember that we contact you separately for renewal and tournament entry confirmations so please update your email in GG as well (i.e. Edit Profile in the tournament registration area).

I'm not receiving emails from CWGA any more - how come?

Most of the CWGA emails now come from admin@cwga.org. Add this to your contacts so you will receive our emails. Tournament specific emails, such as pairings and results announcements, come from an @golfgenius.org email address. Please include in your contacts so you receive our emails.

How come I can’t see all the options on the main menu at once?

Because of the mobile-friendly design you will see as many options that will fit on your screen. The smaller the screen the fewer tabs you will see. To see the rest click on the “menu” icon on the far right of the main menu ribbon. Why can't I find a page that I know exists? (Hint: try logging in)

It may be a page that is restricted to members only or a sub-group of members such as club reps or board members. When you log in the system will recognize your qualification to see restricted pages. If that doesn't work then use the search box at the bottom of any page to try to find what you are looking for.

What is Golf Genius?
We use the USGA Tournament Management program powered by Golf Genius ("GG") to manage our tournaments and membership renewal. GG is actually a separate web site that you will be directed to from various places on this cwga.org web site. GG is where you will register for a tournament or to renew your annual membership.

Where do I go to sign up for a tournament online?

You can sign up for tournaments beginning March 1st each year. Go to the Home page and click on the Play Golf button or go to the Tournaments page.  If you are logged in to GG, you will see a Register button on the Tournament Calendar for any tournament in which you are eligible to play.

How do I withdraw from a tournament?

When logged in at GG and on the Event schedule page you will see an Edit Registration button for each upcoming tournament for which you are entered. Click this button, then click on the Actions button in the Action column and you'll find an option to cancel your registration. Note that cancellations are subject to a cancellation fee and loss of entire entry fee if cancelled after a specified date. Also, cancellations after the specified date must be processed by contacting the tournament coordinator. 

How can I see which tournament(s) I've signed up for?

When logged in at GG and on the Event schedule page you will see an Edit Registration button for each upcoming tournament for which you are entered.

How can I find tournament results?

Results are available in GG. Go to the tournament schedule and select the tournament for which you are looking.

How do I find out information about CWGA scholarships?

Information about the PME/CWGA scholarships can be found under the Juniors tab on the main menu. Link

Having a problem using the web site with your IPad?

This is a mobile friendly site but selecting a menu item with a sub-menu works a little differently on the IPad. Tap the menu item once to see the sub-menu. Then click on it twice to see the page itself. There is content on each of the main menu pages.

Where can I find a listing of Invitationals and Charity Tournaments?

This listing is shown in two places. First, near the bottom of the home page you'll find the listing in the right-most column under Upcoming Events. There is also a page with the calendar of Invitationals & Charity Tournaments that can be found under the Tournaments tab.

How do I join CWGA?

Go to the Join Us page, under About CWGA on the main menu bar, that details membership requirements that you must meet and has a link to begin the application. There's also a Join Us button on the home page under the picture. 


Contact us - Connecticut Women's Golf Association
Email: info@cwga.org

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